Showing posts with label KateWay. Show all posts
Showing posts with label KateWay. Show all posts

Tuesday, January 4, 2011

Scheduled Internet Outage 1/4/11

Full Internet outage from 8:30 to 11 p.m. Jan. 4, 2011, all web-based services will be unavailable from on or off-campus, including St. Kate's website (stkate.edu), Banner, KateWay, Webmail, Blackboard, and Remote Access.
All public internet services on campus will be down, including (but not limited to) anything on the Internet; E-mail, IM, Skype and general browsing. For more information, contact the Helpdesk at (651) 690-6402.

Wednesday, December 2, 2009

Change Your KateWay Timeout

On the new KateWay, everyone's timeout period was set to the default of 15 minutes.  This creates problems if you use KateWay to get to the Library's web site and databases.  The system does not consider time spent on the Library, databases, or CLICnet web pages as KateWay activity, and will try to end your session after 15 minutes.  As a result you can be kicked out of the search you are in, losing all your results.

To help prevent this, make your session timeout period longer.  Click the Change Timeout link at the top left of KateWay, next to your name, to change the value.  You can increase it up to 60 minutes.